External Affiliate

The SCresearch Directory identity provider system supports username and password creation, approval, and account management for MUSC External Affiliates. The system was developed by MUSC’s Biomedical Informatics Center (BMIC) and is managed by the South Carolina Clinical & Translational Research Institute (SCTR) SUCCESS Center.

MUSC External Affiliates are non-MUSC employees, (community partners, off-campus collaborators) who, for study purposes requires access to MUSC’s eIRB, CITI Training, REDCap, and/or SPARCRequest systems only.

External Affiliate accounts are created and managed by SUCCESS Center system administrators upon request by an authorized member of the study team.

This is a 2-step process that MUST be completed by a MUSC employee/authorized member of the study team acting as the Affiliate’s sponsor.

1. Submit a SPARCRequest for an External Affiliate Login.
2. Submit each Affiliate’s information via the REDCap form.

• Affiliate’s access is typically processed within 3 business days at no cost to the investigator.
• External Affiliate NetID sponsorships are valid for a period of 12-months at which time extensions must be requested by an authorized member of the MUSC study team via the REDCap form for continued access to the approved websites.
• Sponsors of External Affiliates will receive email notices 30-days and 14-days prior to an Affiliate’s sponsorship expiration date.
• Both the External Affiliate and their sponsor will receive an auto generated email from “MUSC External Affiliate – SCresearch” confirming when a new login sponsorship is created, or current sponsorship has been extended.
• External Affiliate sponsors should request termination of sponsorship via the REDCap form when the Affiliate no longer requires access to the approved MUSC systems.
• If an Affiliate’s email needs to be changed, the Affiliate’s sponsor should contact the SUCCESS Center and provide the updated email address.
• Only one SPARCRequest is required per study. If a 'Locked' error message appears the study has an 'Active' EA Login SPARCRequest; please proceed to step 2.

Password Reset Instructions for Affiliates

The SCresearch Directory identity provider system ensures account security via password strength requirements and passwords are required to be updated a minimum of every 6 months.

External Affiliates can manage all password needs at https://directory.scresearch.org.

Affiliates or their Sponsors should NOT submit a ServiceNow ticket or contact the MUSC Helpdesk for login or password reset support. All password support is provided through the SCresearch Directory identity provider system above.

For additional information or support, please refer to the FAQ document (PDF), or contact SUCCESS@musc.edu for assistance.